Privacy Policy
Learn how South Fulton Appliance Repair handles, protects, and respects your service information across South Fulton, GA and surrounding communities.
Our Commitment to Your Privacy
Your trust is the foundation of our local service. We strictly collect only the phone number, service address, and equipment details required to complete your appliance, HVAC, or refrigeration repair promptly.
1. Information We Collect
When you schedule a service call, request an estimate, or contact South Fulton Appliance Repair, we collect necessary service-related details. This includes your name, primary phone number, service address in South Fulton and surrounding communities, and specific information about your appliance, HVAC unit, or commercial refrigeration equipment (such as make, model, age, and observed malfunction symptoms). We do not require, collect, or store personal email addresses.
2. How We Use Collected Information
We strictly use your information to coordinate and execute professional repair services. Key uses include: confirming appointments via telephone or SMS, dispatching qualified technicians directly to your address, ordering manufacturer-certified replacement parts, verifying warranty terms, and providing emergency technical support. Your contact details are never monetized, rented, or distributed for unsolicited third-party marketing.
3. Cookies and Website Analytics
Our website uses basic technical cookies and privacy-respecting analytics tools to ensure standard site performance, secure form submissions, and diagnostic monitoring. These tools capture non-personally identifiable browser data such as screen resolution, approximate regional location, and referral paths to optimize page load speeds and overall user experience. You can adjust your browser settings to disable cookies at any time.
4. Data Security and Protection
We implement industry-standard physical, procedural, and electronic safeguards to preserve the confidentiality and integrity of your personal service records. Access to residential and commercial service addresses and phone numbers is strictly limited to authorized dispatch coordinators and assigned field technicians on active work orders.
5. Third-Party Disclosures
South Fulton Appliance Repair does not sell, trade, or transfer your identifying information to outside parties. We only share job-specific details with vetted service partners (such as OEM parts logistics distributors and authorized dispatch infrastructure) solely as required to fulfill your requested appliance or HVAC repairs.
6. Data Retention and Policy Updates
Service records, including repair invoices and warranty documentation, are retained only as long as necessary for ongoing warranty coverage, accounting compliance, and future maintenance history. We may periodically update this Privacy Policy to reflect procedural or operational updates. All revisions take effect immediately upon posting.
Questions About Our Privacy Policy?
If you have inquiries regarding our data practices or need to update your service records, reach out directly to our South Fulton customer dispatch team.